Your data, and your clients', stays yours
Cognomine is built to be uploaded to by consultants handling other people's confidential block models. This page sets out how that data is kept separate, kept in Australia, and removed when your entitlement ends.
Kept in Australia
Your data and results stay in Australia. They are not moved or processed offshore. For a consultant handling a client's confidential resource model, this is often the first question the client's security team asks, and the answer is that the data does not leave the country.
Separated by enterprise
Each customer's data is logically isolated within the platform. Your models and results are not visible to, or shared with, any other customer. When you share a result with a colleague or a client, you control who sees it and at what level of access.
Deleted when your entitlement ends
We keep your data only for the term you have paid for. Your data is deleted within 30 minutes of expiry, and residual backups are purged within 7 days. We cannot restore data after expiry, so export what you need first. This is a deliberate protection: we are not a long-term store of your clients' confidential data, and holding it past the point you need it would be a liability, not a feature.
Encrypted in transit and at rest
Your data is encrypted while it moves to and from Cognomine and while it is stored. Access is limited to what is needed to run the service.
Security standards
The platform is built on a security program aligned to ISO 27001. We describe this as aligned, not certified, because we hold no certification yet, and we would rather tell you where we actually are than imply a standard we have not been audited against.
Before you upload
If your client's security team wants to review our controls before you upload their model, contact us and we will support that review. We would rather answer the questions up front than have the upload stall.